Guides

Wi-Fi diagnostics

Testing Wi-Fi Strength

Use AirPort Utility on iPhone to scan signal strength and send a screenshot for support.

Original Notion source

iPhone Wi-Fi scan

  1. Download AirPort Utility from Apple.
  2. Go to Settings > AirPort Utility.
  3. Turn on Wi-Fi scanner.
  4. Open the AirPort Utility app and tap Wi-Fi Scan.
  5. Tap your Wi-Fi network and send a screenshot of what you see.
AirPort Utility settings screen
AirPort Utility settings
Wi-Fi scanner toggle in settings
Turn on Wi-Fi scanner
AirPort Utility Wi-Fi scan button
Tap Wi-Fi Scan
AirPort Utility scan results
Select your Wi-Fi network

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